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Question

new plan

  • May 22, 2023
  • 5 replies
  • 230 views

Nicole Whittom

I paid my tab off and I see online that there is a $39 a month 20GB plan if you bring in your own phone. I wanted to do it online, to waive the $50 fee and just keep my sim and phone and just switch to that plan but I can’t seem to figure out how to do it.

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5 replies

Sophia
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  • Mobile Master
  • May 22, 2023

Unfortunately, that plan is only available for new activations 😔


  • Organizer
  • May 25, 2023

I would also like to add this summer sale price to my current phone that I have activated.  


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  • Mobile Master
  • May 26, 2023

I would also like to add this summer sale price to my current phone that I have activated.  

Are you a new customer? 


  • Organizer
  • May 26, 2023

I would also like to add this summer sale price to my current phone that I have activated.  

Are you a new customer? 

No, but I wanted to add the plan to an activated phone with no tab. 


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  • Mobile Master
  • May 26, 2023

I would also like to add this summer sale price to my current phone that I have activated.  

Are you a new customer? 

No, but I wanted to add the plan to an activated phone with no tab. 

Unfortunately like Sophia said, the $39 20gb plan is for new activations. You could request a callback via koodo assist to request it but there is no guarantee