my partner is a koodo customer and we want to add him to my account as a second line. he wants to keep his phone number and sim card. can we do this online with the self serve?
Question
my partner is a koodo customer and id like to add him under my account as a second line. how do i do so?
+4Hi
If your partner has his own account at the moment, it is not possible to switch his line from his account to your account via self serve.
A transfer of ownership might be possible in this case with a rep over the phone. More info can be found here https://www.koodomobile.com/en/help/transfer-of-ownership-town
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