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Looking to switch from Robbers / I meant Rogers to Internet via Koodo

  • March 20, 2026
  • 5 replies
  • 68 views
S

Hello,

 

After being a long time loyal customer with Rogers and asking them to review our unbelievably high bills they declined; after 2 decades of service and they never once offered a better deal.

I would like in my Koodo account an offer to switch my home internet from Robbers to Koodo and cancel ROBBERS in it’s entirety ( land line / Internet / Television. )


Please add to my official Koodo account a reasonable offer to do so, my current cellular plan is with Koodo.

I would like a quote for unlimited internet 500 as well as a separate quote for 1Gps unlimited internet. CONSIDERING I ALREADY HAVE A CELLULAR PLAN WITH YOU.

Also Is any installation needed? I.e. co-ax going into the house etc? Do i place said order and the modem/router is simply sent to me? Any wiring needed?

 

I would like to have my Internet up and running before I finalize closure with Rogers, so I do not miss out on any essential bill payments etc.

please send offers available to my KooDo account as we do not accept unsolicited calls when it is so easy to spoof numbers.

 

I also assume I can use my own router, setting the Koodo provided one into bridged mode if necessary?

 

This is required for my LAN setup. 

 

regards,

 

A loyal customer, who has had enough of seeing their elderly loved ones being ROBBED.





 

5 replies

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  • Dennis
  • Mobile Master
  • March 20, 2026

Here you can find if you are able to get Koodo internet and the pricing.  Note that Koodo internet is a prepaid subscription service.

https://www.koodomobile.com/en/shop/subscriptions/internet?srsltid=AfmBOorqmjnZGBrB8EfR0xTCBOtxnveeM3WbXcSCVEeJL8ZZJeraESiz

 

You just need to sign up with a plan that works for you.  Are you currently a Koodo mobile customer?

 

Setup of Koodo home internet should be basic plug and play

https://www.koodomobile.com/en/setup/internet?srsltid=AfmBOopEIR_Q5mYIfpbf7wlBRp6xOoNgNIeVbU84ENwl1oDGp2TEeFsC

However if there are issues with your coax line to your home, a technician can be requested through a callback via Koodo assist.

 

Here are the info on the modem and router.  These are units that I believe Telus Internet uses.  I would search them up to see if Bridge mode is possible.  And yes you should be able to use your own router, though some have reported some difficulties.

https://www.koodomobile.com/en/help/understanding-your-modem-and-router?srsltid=AfmBOoqXYD-ibNxlS6X6UTTkLRa50Dz4urR2NFS6pJ1yO9hK1y3eoKYH

Note that Koodo is a reseller of these internet services in areas where Telus Internet is not sold.

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
    S
    • SummerSun
    • Author
    • Advocate
    • March 22, 2026

     

    You just need to sign up with a plan that works for you.  Are you currently a Koodo mobile customer?



    Yes I am currently a koodo mobile customer.

     

     

    D
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    • Dennis
    • Mobile Master
    • March 22, 2026

     If you are a koodo mobile customer you can sign in to your self serve and sign up for koodo internet.  Koodo mobility subscribers do get a bundle discount

     

     

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
      S
      • SummerSun
      • Author
      • Advocate
      • March 24, 2026

       If you are a koodo mobile customer you can sign in to your self serve and sign up for koodo internet.  Koodo mobility subscribers do get a bundle discount

       

       




      I guess all i need to do now is make sure the COAX was left in place and not cut when the other ISP changed our service to ignite.

      Again though I will be using my own router due to complex setup, isolated vlans / IoT device isolation, management and labs.

      thank you for your help. I do see the offer available, just want to make sure everything is RTG when i accept said offer, unfortunate in this day and age I’m not sure how people survive without internet.

      D
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      • Dennis
      • Mobile Master
      • March 24, 2026

      Since your install is more complex, I do want to note that if the service does not run well or if there are any issues, the support from Koodo as a 3rd party reseller is very limited.

       

      I personally run my modem on bridge mode and use a GL.iNet router as my wife needs to VPN back to her setup for her home business.  I am currently running Home Assistant and a putting together a TrueNAS setup. Unfortunately I am in Alberta and with Telus being the big player here, there is no option for Koodo home internet.

      Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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