Koodo Community
Question

It looks like you can’t choose a Perk right now.

  • 31 August 2023
  • 2 replies
  • 32 views

I’m trying to add rollover data for my 3 lines for the last 6 months, I think, and always i get this message that I should try in an hour. And the chat is doesn’t help at all.

Do I need to use another browser or the plans are not OK?


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2 replies

Userlevel 7
Badge +4

Hi @lucaf79 

There is currently an issue that affects the ability to add/change/remove perks in self serve

I have submitted a request for our team to add Rollover data on each of your three lines (it may take up 7 business days for the perk to be added)

 

Thank you for your understanding and sorry for the inconvenience created! 

Thanks, I will check it out.