International long distance saver ad on

How can i remove subscription to the international long distance saver add-on?

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Best answer by Flo Koodo 3 June 2023, 22:33

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Userlevel 7

When you login to self serve and go to mobile service > manage add-on, do you see the add-on there?

And what happens when you click remove it?

It does not give the option to remove

Userlevel 7

It does not give the option to remove

Let me flag a rep to help you out.

ok.. thanks

Userlevel 7

Hi @F_Amoah

We have removed the add on for you, feel free to check the details in Self serve.

You will see a partial adjustment on the next bill.

Have you tried to remove it on a different browser, laptop/computer?

Thank you… its been removed

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