Skip to main content
Koodo Community
Answer

International long distance saver ad on

  • June 3, 2023
  • 6 replies
  • 150 views

How can i remove subscription to the international long distance saver add-on?

Best answer by Flo Koodo

Hi @F_Amoah 

We have removed the add on for you, feel free to check the details in Self serve.

You will see a partial adjustment on the next bill.

Have you tried to remove it on a different browser,  laptop/computer?

 

This topic has been closed for replies.

6 replies

Mayumi
Forum|alt.badge.img+4
  • Mobile Master
  • June 3, 2023

When you login to self serve and go to mobile service > manage add-on, do you see the add-on there?

And what happens when you click remove it?


  • Author
  • Connector
  • June 3, 2023

It does not give the option to remove


Forum|alt.badge.img+4
  • Mobile Master
  • June 3, 2023

It does not give the option to remove

Let me flag a rep to help you out. 


  • Author
  • Connector
  • June 3, 2023

ok.. thanks


Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • Answer
  • June 3, 2023

Hi @F_Amoah 

We have removed the add on for you, feel free to check the details in Self serve.

You will see a partial adjustment on the next bill.

Have you tried to remove it on a different browser,  laptop/computer?

 


  • Author
  • Connector
  • June 3, 2023

Thank you… its been removed