Skip to main content
Koodo Community
Question

I am unable add my free perk

  • April 10, 2026
  • 4 replies
  • 28 views

Hi,

After I updated my plan I am unable to add my free perk which is unlimited long distance pack for 27 country.

4 replies

Forum|alt.badge.img+4
  • Mobile Master
  • April 10, 2026

Hi there,

this has been a common problem lately. Can you check and see if you’re able to add a different perk? If you’re, from there are you able to change to the long-distance perk pack? If not let me know.


Forum|alt.badge.img+4
  • Mobile Master
  • April 10, 2026

What is the exact error message you are seeing? 


  • Author
  • Organizer
  • April 10, 2026

As suggest by Oliver C I tried different perk then switch back long distance perk it worked. Thank you for the fast reply all of you guys.


Forum|alt.badge.img+4
  • Mobile Master
  • April 10, 2026

As suggest by Oliver C I tried different perk then switch back long distance perk it worked. Thank you for the fast reply all of you guys.

ah Nice I am glad it worked out! 😎 No problem at all! 🙂