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how to i enable sms promotions?

  • August 25, 2026
  • 3 replies
  • 57 views

my friends and i are on the same plan, and they get promos via sms.  how do i opt in?

Best answer by Dinh

Are you prepaid or postpaid by the way?

Koodo picks who gets an offer based on criteria in their system, so one line can get a promo text while another line on the same plan gets nothing. That's likely why your friends got it and you didn't.  https://www.koodomobile.com/en/help/why-is-koodo-texting-me

If you don’t mind, what promotion did your friend receive?

 

3 replies

Dinh
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  • Mobile Master
  • Answer
  • August 25, 2026

Are you prepaid or postpaid by the way?

Koodo picks who gets an offer based on criteria in their system, so one line can get a promo text while another line on the same plan gets nothing. That's likely why your friends got it and you didn't.  https://www.koodomobile.com/en/help/why-is-koodo-texting-me

If you don’t mind, what promotion did your friend receive?

 


  • Connector
  • August 25, 2026

I received a promo for 55 (45 after debit discount) for 100Gig (5G) can/mexico/usa.  I took it, as it was better than my 65 (no debit discount) for 100Gig for just can/merica.   

Notably, i got my promo only by SMS and not when i logged into the portal.  So looks like there is a difference. 


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  • Mobile Master
  • August 25, 2026

The best deals, anecdotally tend to come as SMS delivered promos. You're usually automatically opted in and as Dinh explained, the system automatically figures out what to send to who based on several factors. You could ask to have a rep confirm you're opted in but you should be able to also see in self-serve IiRc