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Question

How can I figure out if I will keep my perks?

  • August 15, 2023
  • 5 replies
  • 125 views

Recently, I switched from my previous plan to a reduced speed but 75 Gig plan. It included 2 perks (international minutes, which I had before and which are super important to me, but would cost another 10 bucks if I  lost them). 

 

I am thinking of switching phones. The only one on Koodo’s website that I am half interested in (Why is the new Motorola Edge not available????) is the Samsung Galaxy 23 (although I am so done with this annoying Samsung A52). 

At first every attempt that I made of buying a phone on Koodo’s website with tab resulted in a ‘you can’t keep your plan with this offer’ message. Now it says I can keep my plan, but ‘you can buy perks after purchase’ … To me that sounds like I will be loosing my perks, which I consider part of my plan.

(BTW the number of phones available has markedly decreased or am I seeing this wrong? Do they really want us to sign up with TELUS? Is that it?)

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5 replies

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  • Mobile Master
  • August 15, 2023

Telecoms mark up phone prices.  Can you purchase the phone you want direct fromthe manufacturer?  If you can, then i recommend that route and then you wont have to worry about any of this plan change stuff


Bernard Koodo
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  • Official Rep
  • August 15, 2023

@Sang-gye Buschmann Did the issue happen even with Tab Basic? The rest of the tabs require higher plan eligibilities. 

 


@Dennis 

I don’t think you are correct.
When purchased on Tab the phone’s price is currently $620, whereas I don’t see it retailed anywhere below $799 (and that’s Walmart.ca … who knows if it actually available … have some bad experiences with their online market).

@Bernard Koodo 
yes, that happened even with the highest tab (0 down, $24.93 for 24 months).

 


@Bernard Koodo …. I now see what you are saying … let me double check.


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  • Mobile Master
  • August 18, 2023

What I am saying is the the retail value on the samsung website is $1099 and on Koodo’s page, it retails for $1360.  Canadian carriers all inflate the retail price so that any sale price they give, also inflates the Tab bonus, resulting in a contract-like penalty if you want to upgrade early or leave koodo early.