I have been trying to add the free perk to one of my phone lines but it won’t update. For my line ending in 8247 I have been trying to add unlimited international calling (and have now incurred long distance because I thought it was there when I took the plan).
Solved
Free Perk
Best answer by Flo Koodo
Hi
We are sorry to hear that you are having issues adding the perk on your line!
We have tried to add it from our end but it didn’t work, therefore we have submitted a request for the perk to be added in the backend. This should take up to 3 business days.
We have also applied an adjustment for the long distance charge caused by the incorrect provisioning of the perk. In case the perk is not added within 3 business days, please let us know.
Thank you!
This topic has been closed for replies.
+4Hi
We are sorry to hear that you are having issues adding the perk on your line!
We have tried to add it from our end but it didn’t work, therefore we have submitted a request for the perk to be added in the backend. This should take up to 3 business days.
We have also applied an adjustment for the long distance charge caused by the incorrect provisioning of the perk. In case the perk is not added within 3 business days, please let us know.
Thank you!
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