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Question

extra data

  • 10 September 2022
  • 3 replies
  • 25 views

I added extra data for a recent vacation. Now that I’m back, when is the best time to reduce it back to the normal amount? If I reduce it back to normal before the end of the billing cycle, will the extra data remain until the end of the cycle and my new cycle begin with my original data amount?


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3 replies

Userlevel 7
Badge +4

Did you change your plan to a different plan with more data previously or you just simple added extra data add-on in selfserve?

Added on extra data. Got a text saying I was getting low and added on

Userlevel 7
Badge +4

Added on extra data. Got a text saying I was getting low and added on

The add-on is a recurring one. you could remove it at the end the billing cycle (1,2 days before the end date).