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I’m trying to understand how the Europe Easy Roam Travel pass works.

  1. Does the 45 day period start on the date of purchase (i.e is that the activation date) or does it start on the first day in a eligible European country?. 
  2. Is the pass valid when travelling to different countries within the 30 day period. (i.e. spending a few days in one country and then travelling to another for a few days, and so on). or is it valid only for one country, and normal roaming charges apply if you move to another country?

Thanks

Keith

It should start from the date of activation when you send the text.

The fee is charged when you start send a text, make or pick up a call, or use data while roaming abroad. https://www.koodomobile.com/en/help/europe-easy-roam-travel-passes

The eligible European destinations include:

  • Aland Islands
  • Albania
  • Andorra
  • Armenia
  • Austria
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • England
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Guernsey
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Italy
  • Jersey
  • Kosovo
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Scotland
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Ukraine
  • United Kingdom and Wales

Thank-you for your reply but you didn’t actually answer my questions. 

You said “It should start from the date of activation when you send the text.”  Do you mean that 45 days start when I send “the text” to purchase the 30 day Europe roaming pass? Or do you mean the 45 days start from the date i send “the text” in an eligible European destination?  The distinction makes a difference on when I purchase the pass.

You also didn’t address the second question - does the pass allow you to travel throughout Europe on this pass - meaning going to different countries on the same pass within the 45 days.

Thanks

Keith

Hi @KTD1956 

The 30 days European pass will remain on your account for 45 days, from the moment you text to add it on the account.

The 30 days will start counting from the moment you start using the services in roaming, which is also the day when you will be charged the European Pass. Please note that that European Pass will drop from your account at the end of the 45 days or once the 30 days are used up.

The European Pass covers usage in all eligible countries stated by MilkyWay above. For example, you can use your phone in roaming X days in Spain, Y days in Portugal, Z days in France and so on. You will be charged the European Pass only once. If you travel some days in countries that are not included, you will be charged for those the applicable Easy Roam daily rates or the pay per use rates (if you do not have Easy Roam).

I hope this helps :)

Hi Flo Koodo,

Thank-you for your reply. Yes, this was very helpful and clear.

 

Thanks

Keith

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