So I went to go add the eu 14 day pass but I kept getting rejected since it was asking for a promo code I had never received or got a error page when trying to self serve. 1 hour plus phone call with an agent they finally added me manually - thought I was in the clear. But the next day I couldn’t load anything. I was connected to 5g & everything, thought maybe something was wrong with my phone. Restarted it, turned off/on airplane mode. Quick google search lead me to go check my add ons. Lo & behold I see this “TEST Data Block”. So I removed it & was finally able to access data.
This whole ordeal was a little frustrating as I had no issues with getting this plan last year. It’s all resolved now but just making this post so that if anyone else encounters this issue - so they don’t have to struggle the same way I did. Also to the Koodo people - maybe if you’re testing on people’s actual numbers, maybe clear all the configurations before calling it a day?
