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I’ve purchased an add-on for international long distance, but when I try to make a call it says international calls are not enabled and I don’t see anything in my self-service add ons to enable it. I’ve scheduled a call back for later but I need to make an international call urgently. Is there any other way to get it enabled?

Make sure the free pay per use international long distance add-on is included in your list of add-ons. 


Thank you Dennis, but I already checked and I don’t see that option listed in my add-ons. 


Let me flag a rep for you 


Hi @KD202208 

 

I have added the add on for you, feel free to test it and let us know if it works. Thanks! 


Thank you @Dennis @Flo Koodo