I signed up for Stream+ Basic, when I launch Disney+ Standard with ads though Koodo to enable Disney+ it asking me to choose a plan that looks like I need to pay $8.99 on Disney+ website. I used a Private/Incognito window with same results, Brave Browser on my phone with adblock turned off does the same thing. Netflix Standard with ads & prime worked.
Question
enabling Disney+ Standard with ads
If you have stream+ basic, Disney +Standard with ads should be included. To confirm, when you go to activate, it’s saying you need to pay 8.99 extra to the 23.99?
If you have stream+ basic, Disney +Standard with ads should be included. To confirm, when you go to activate, it’s saying you need to pay 8.99 extra to the 23.99?
it says "complete subscription" on Disney+, and it shows plans from $16.99, $15.99 and $8.99, if I want crave or TSN or both tap on the tabs, all for $41.75/mo
+4Could you share a screenshot of what you see and make sure that you aren’t logged into a separate Disney+ account before clicking on the link from Koodo?
There should be an option to ignore any upgrades they’re inviting you to pay extra for.
Could you share a screenshot of what you see and make sure that you aren’t logged into a separate Disney+ account before clicking on the link from Koodo?
There should be an option to ignore any upgrades they’re inviting you to pay extra for.
it doesn't show anything else, I looked all over the page, it's been like this for almost 6 months and I thought it would just resolve itself.
+4Could you share a screenshot of what you see and make sure that you aren’t logged into a separate Disney+ account before clicking on the link from Koodo?
There should be an option to ignore any upgrades they’re inviting you to pay extra for.
it doesn't show anything else, I looked all over the page, it's been like this for almost 6 months and I thought it would just resolve itself.
You would need to click on the link Koodo provided. Can you log out complete of all Disney+ that you had and clear cookies of the web browser? As well, can you activate with a different email address?
Could you share a screenshot of what you see and make sure that you aren’t logged into a separate Disney+ account before clicking on the link from Koodo?
There should be an option to ignore any upgrades they’re inviting you to pay extra for.
it doesn't show anything else, I looked all over the page, it's been like this for almost 6 months and I thought it would just resolve itself.
You would need to click on the link Koodo provided. Can you log out complete of all Disney+ that you had and clear cookies of the web browser? As well, can you activate with a different email address?
I think I created a new account last time this happened, I have 2 Disney+ accounts, both don't work
+4Hi
Are both Disney+ accounts with us or is one with Disney directly and one through Stream+?
Once you link your existing account, your billing may transfer over to Koodo. Check out the details, here : Koodo Stream+
Hi
Are both Disney+ accounts with us or is one with Disney directly and one through Stream+?
Once you link your existing account, your billing may transfer over to Koodo. Check out the details, here : Koodo Stream+
I clicked on the link though koodo, brings me to Disney plus, I have Koodo Stream+ Premium so I picked Disney+ Premium & it charged me for Disney+ Premium ($16.99)
+4Hi there
Just to double check, if you access your self serve account on a browser in incognito mode and then access the Stream+ Subscription under subscriptions and click Activate next to Disney+, then log into one of the existing Disney+ account that you have to link them, do you still see the option for Disney+ Premium ($16.99)?
Hi there
Just to double check, if you access your self serve account on a browser in incognito mode and then access the Stream+ Subscription under subscriptions and click Activate next to Disney+, then log into one of the existing Disney+ account that you have to link them, do you still see the option for Disney+ Premium ($16.99)?
it was another account that was being activated all this time. the lost account ...*embarrassed* I'm sure i was using the account with same email as my Koodo account
+4
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