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Enable International calling

  • January 31, 2023
  • 7 replies
  • 378 views

I’ve purchased an add-on for international long distance, but when I try to make a call it says international calls are not enabled and I don’t see anything in my self-service add ons to enable it. 

Can I please get a rep to enable the international calling for me.

 

Best answer by Bernard Koodo

@sheldon zhang Both lines have it now. Pls power down and restart your phone. Should work now. 

This topic has been closed for replies.

7 replies

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  • Mobile Master
  • January 31, 2023

In Self Serve, do you see the free  Pay-Per-Use Intl Long Distance add-on in your add-ons?  If not are you able to add this add-on?


  • Author
  • Connector
  • January 31, 2023

In Self Serve, do you see the free  Pay-Per-Use Intl Long Distance add-on in your add-ons?  If not are you able to add this add-on?

I don’t see it, I was trying to enable it but it is not on the list.


  • Author
  • Connector
  • January 31, 2023

 

@Boa_Guy Koodo Can you please help me enable it? I have seen many similar posts.


  • Author
  • Connector
  • January 31, 2023

In Self Serve, do you see the free  Pay-Per-Use Intl Long Distance add-on in your add-ons?  If not are you able to add this add-on?

Can you please help me flag a koodo staff?


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  • Mobile Master
  • January 31, 2023

Yes let me flag a rep


Bernard Koodo
Forum|alt.badge.img+4
  • Official Rep
  • Answer
  • January 31, 2023

@sheldon zhang Both lines have it now. Pls power down and restart your phone. Should work now. 


  • Author
  • Connector
  • January 31, 2023

@sheldon zhang Both lines have it now. Pls power down and restart your phone. Should work now. 

 

Yes let me flag a rep

 

Thank you.