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I’ve purchased an add-on for international long distance, but when I try to make a call it says international calls are not enabled and I don’t see anything in my self-service add ons to enable it. 

Can I please get a rep to enable the international calling for me.

 

In Self Serve, do you see the free  Pay-Per-Use Intl Long Distance add-on in your add-ons?  If not are you able to add this add-on?


In Self Serve, do you see the free  Pay-Per-Use Intl Long Distance add-on in your add-ons?  If not are you able to add this add-on?

I don’t see it, I was trying to enable it but it is not on the list.


 

@Boa_Guy Koodo Can you please help me enable it? I have seen many similar posts.


In Self Serve, do you see the free  Pay-Per-Use Intl Long Distance add-on in your add-ons?  If not are you able to add this add-on?

Can you please help me flag a koodo staff?


Yes let me flag a rep


@sheldon zhang Both lines have it now. Pls power down and restart your phone. Should work now. 


@sheldon zhang Both lines have it now. Pls power down and restart your phone. Should work now. 

 

Yes let me flag a rep

 

Thank you.