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Easy Roam Pass added?

  • July 17, 2026
  • 2 replies
  • 49 views
B

I added the Asia Easy Roam 14 Day Pass few days ago and received a confirmation email but when I got to Asia, the text message says “Koodo: Welcome to *name of country*!  You do not have Easy Roam…”  How do I check if I have it or not?  I don't want to return from my trip with a crazy bill

Best answer by Koodo

Hi ​@bonita, we can confirm the Asia Easy Roam 14 Day Pass was added successfully to your account. You should be able to confirm as well in your online account under add-ons.

The message is a just a general notice that you do not have Easy Roam on your line, so after the 14 days if there is continued usage while roaming, you will be charged pay-per-use rates. 

2 replies

M
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  • MilkyWay
  • Mobile Master
  • July 17, 2026

To avoid any issues on your trip, you can either add the Easy Roam feature on your Self-Serve account or text ROAM to 7626. https://www.koodomobile.com/en/help/easy-roam

    Koodo
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    • Koodo
    • Official Rep
    • Answer
    • July 17, 2026

    Hi ​@bonita, we can confirm the Asia Easy Roam 14 Day Pass was added successfully to your account. You should be able to confirm as well in your online account under add-ons.

    The message is a just a general notice that you do not have Easy Roam on your line, so after the 14 days if there is continued usage while roaming, you will be charged pay-per-use rates. 

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