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Easy roam not working

  • 14 January 2022
  • 3 replies
  • 340 views

Easy roam but no service - already turned phone on/off multiple times and tried setting up network mannually.

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Best answer by Goran 14 January 2022, 14:45

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Userlevel 7
Badge +4

Check in your self-serve, go to manage add-ons, and see if you have “International Voice Roaming” and “International Data Roaming” also added. Sometimes adding easy roam it doesn’t auto add.

I had the second one, but not the first. Just added it and will check if it works. Thx

 

Userlevel 7
Badge +4

Give it a few minutes and you may need to restart once. That’s definitely one reason (hopefully the only) it didn’t work.