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Question

Device Protection

  • 14 June 2023
  • 3 replies
  • 68 views

How do I cancel “Device Protection”?  It’s a monthly charge and I don’t need it now as I have a different phone with it’s own warrantee. 


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3 replies

Userlevel 7
Badge +4

When you login to self serve, are you able to remove it from your add-ons?

Note that once removed, you will not be able to add it back again.

Can’t find it under add-ons!

Userlevel 7
Badge +4

And the device protection is showing in your detailed pdf ebill?  Please download your detailed pdf ebill to check