I have just changed my current Koodo plan to a different one and also changed perk from premium voicemail to 3-day roam INTL. I can see the plan has been changed but my perk stays as premium voicemail. There was never message suggesting whether the perk change has been successful or not. I do have the necessary add-onsPay-Per-Use Intl Long Distance International Data Roaming International Voice Roamingrequired to get the 3-day roam INTL perk.In the past i have also tried to change my perk of premium voice mail to something like unlimited long distance pack with no luck. I have never been able to change my perk. This time with a plan change plus perk change at the same time I was hoping the perk change would go through but nope.I’m flying out in a few days and need the 3-day roam INTL. Would appreciate help sooner the best.Thanks in advance.

Question

Changed to new plan plus new perk but old perk stays

Forum|Forum|22 hours ago
May 8, 2026
3 replies
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DoubleCH
Connector

I have just changed my current Koodo plan to a different one and also changed perk from premium voicemail to 3-day roam INTL. I can see the plan has been changed but my perk stays as premium voicemail. There was never message suggesting whether the perk change has been successful or not. I do have the necessary add-ons

Pay-Per-Use Intl Long Distance
International Data Roaming
International Voice Roaming

required to get the 3-day roam INTL perk.

In the past i have also tried to change my perk of premium voice mail to something like unlimited long distance pack with no luck. I have never been able to change my perk. This time with a plan change plus perk change at the same time I was hoping the perk change would go through but nope.

I’m flying out in a few days and need the 3-day roam INTL. Would appreciate help sooner the best.

Thanks in advance.