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Question

Cannot Change Free Perk

  • October 7, 2026
  • 1 reply
  • 11 views

Trying to change the free perk on all four of my koodo lines to the roll-over data and each time getting error message to try again in an hour or to chat with rep and each time get no where. Is there any concrete way to have the perk changed in time for the billing cycle?

1 reply

Koodo
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  • Official Rep
  • October 7, 2026

Hello ​@SomeLikeD  We verified your account and we can see that you already spoke with an agent through Koodo Expert Messaging chat in regard to the situation and a request was already sent for the 4 lines. Keep us posted if you need further assistance.