Just switched to this plan. The easy roam my wife uses for a trip to Mexico, she would no longer have to use, as it’s now included. Awesome!
She use to text CAR7PASS to 7626 to turn on the week long easy roam. She used this same one on her last trip to Cuba. That implies that the Mexico roaming would also include the Caribbean and / or Cuba.
The question is: Does that mean the Mexico part of this plan includes the Cuba and Caribbean?
Best answer by Flo Koodo
Hi
Cuba and Caribbean are not covered by the Canada-US-Mexico plans. Only usage in Mexico would be covered by this plan.
Hey there,
Not totally sure on this one, but the Easy Roam add-on your wife used was a separate thing from the standard Mexico roaming plan. Just because it worked in Cuba doesn’t mean your base plan covers it.
Mexico roaming on the standard plan is pretty much just Mexico. Caribbean and Cuba would likely need their own add-ons or a different roaming package.
The Can/US/Mexico plan is specific to those countries and to locations that fall under those countries.
The Caribbean is not included as that was specifically with the pass. It is also not included in the USA roaming locations, so I imagine this is why it is considered separately.
Regarding Cuba though that is interesting as it is not one of the included countries in any of the passes.
I’ll flag a rep to clarify if it is included under Mexico or if it fell under one of the other locations in the pass. 🙂
+4Hi
Cuba and Caribbean are not covered by the Canada-US-Mexico plans. Only usage in Mexico would be covered by this plan.
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