Skip to main content
Koodo Community
Answer

Can/US Roaming vs Easy Roaming

  • September 7, 2025
  • 1 reply
  • 63 views

Im currently on a plan that says it includes Canada and US Roaming w/ data, talk, text.

I recently switched to this plan but I still seem to have Easy roaming enabled.

When I came to the US and turned on Roaming I got a text saying im going to be charged $14 a day for Easy roaming.

I dont understand how I can have both. Do I need to disable Easy Roam as to not be charged and use what is included on the plan?

Best answer by Flo Koodo

Hi ​@viaAndrea 

With a Canada-US plan, you won’t be charged for roaming while in the US even though you have the Easy Roam add on.

There are howeve some exceptions, you can find them here https://www.koodomobile.com/en/help/traveling-with-your-canada-us-rate-plan

Let us know if you have further questions.

This topic has been closed for replies.

1 reply

Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • Answer
  • September 7, 2025

Hi ​@viaAndrea 

With a Canada-US plan, you won’t be charged for roaming while in the US even though you have the Easy Roam add on.

There are howeve some exceptions, you can find them here https://www.koodomobile.com/en/help/traveling-with-your-canada-us-rate-plan

Let us know if you have further questions.