Hi I have changed plans and have moved to a different provider having a credit on my account will I receive a check in the mail from you guys
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Were you a postpaid customer? If you were, they would send a cheque to your address on Koodo account before the cancellation. If you setup pre-authorization payment in the Koodo account, they will deposit money into that.
This link might help https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
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