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amazon does not work on bundle

  • August 6, 2026
  • 2 replies
  • 17 views

Hello! Wondering if someone can help i bought the bundle amazon netflix and disney and while the others were easy to activate whenever i click on active my amazon prime nothing happens. And doest seem like i can speak to a person and the robot does not recognize my questions can someone help? I dont want to give up and cancel all lol thank u very much

Best answer by Dinh

Hi

When the activate button does nothing, it's usually the page failing to load its data. Could you try the activation link on a different web browser, or a different device? Turning off the pop up blocker has helped some people as well.

Also, do you already have an Amazon Prime membership on your own Amazon account? If you do, Amazon has to handle it manually, so you would need to contact Amazon support to sort that out first, then go back to Self Serve to finish the linking. It's mentioned on the Stream+ help page https://www.koodomobile.com/en/help/stream-plus

2 replies

Dinh
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  • Mobile Master
  • Answer
  • August 6, 2026

Hi

When the activate button does nothing, it's usually the page failing to load its data. Could you try the activation link on a different web browser, or a different device? Turning off the pop up blocker has helped some people as well.

Also, do you already have an Amazon Prime membership on your own Amazon account? If you do, Amazon has to handle it manually, so you would need to contact Amazon support to sort that out first, then go back to Self Serve to finish the linking. It's mentioned on the Stream+ help page https://www.koodomobile.com/en/help/stream-plus


Forum|alt.badge.img+4
  • Mobile Master
  • August 6, 2026

If the activate button in self serve, try the one in your Stream+ confirmation email (or vice versa)