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Question

Adding a second line to my account for elderly parents who live in a different area

  • 29 January 2024
  • 1 reply
  • 56 views

I live in the Lower Mainland. I have elderly parents who live in the Interior.  Is it possible to add a second line with a local number for the town they live in?

I am thinking of getting a simple unlocked phone designed for the elderly and adding a sim card for their area to my account.  They do not require internet access or any bells and whistles.  It just confuses them.  They need big buttons and loud volumes.


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1 reply

Userlevel 7
Badge +4

When you add a line to your account, the system will likely assign a local number in lower mainland to you. After that, you could change the number to your parents local area.
 

If the system doesn’t allow it, you can schedule a call back and ask a rep to assist. As long as there is a local number in the number pool, they should be able to to give one to you.