I have 1000 free minutes to the UK. I am manually tracking these. I have used 266. This month I have been charged $3 for international minutes. I have not made any international calls, except one to the UK. Why is this charge suddenly showing up. The bill shows that I have free international minutes.
Best answer by Dennis
View originalLog into your self serve and check your detailed pdf ebill. Check the last 2 ebills. Was there a note that says an increase in price to a Long distance add-on?
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Update to your 1000 International Long Distance Minutes feature.
Update to your 1000 International Long Distance Minutes feature. Starting in March 2022, your feature rate will increase from $0 to $3. In accordance with the service terms, you accept the change by continuing to use the service. If you do not agree with this change, you may cancel your feature without penalty within 30 days of the effective date of the change.
I hope this help provide some context.
How do you cancel
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How do you cancel
Do you mean to remove the 1000 International Long Distance Minutes add-on?
Then log-in to your self serve > plan add-on > manage add-on > remove it
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