Koodo Community
Question

250 MB Bonus

  • 13 January 2023
  • 5 replies
  • 116 views

  • Connector
  • 3 replies

Is this bonus still available on the pre-paid automatic top-up. It shows as available when I”m not logged in but once I log-in it doesn’t.


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5 replies

Userlevel 7
Badge +4

It should be.still available.

You can add your auto top up info to see it comes up. ( It should)

 

Userlevel 7
Badge +4

Yes the bonus is still available.

Try clearing your browser's cache.

 

DO you have automatic top ups enabled?

Will I lose the add-ons I currently have if I switch?

Yes the bonus is still available.

Try clearing your browser's cache.

 

DO you have automatic top ups enabled?

It actually doesn’t give the option for automatic top-up with the $15 plan so I wonder if it’s not available??

Userlevel 7
Badge +4

Will I lose the add-ons I currently have if I switch?

If you mean boosters, then no you won't lose them. However if you just renewed your base plan and you change you baseplan again, the 30 day period resets and you lose the monies for your current prepaid cycle.