Can you share a screenshot of your Tab history page without personal info?

and this is my December bill

Edit: The tab/bill chart is a bit confusing.
You bought the device on Dec 22 meaning the first bill that it would’ve been shown on is your Jan 18 - Feb 17th, 2021 bill.

If you add it up it totals 24 payments:

Jan 18 - Feb 17, 2021 = 1st bill

Feb 18 - Mar 17, 2021 = 2nd bill

Mar 18 - Apr 17, 2021 = 3rd bill

Apr 18 - May 17, 2021 = 4th bill

May 18 - Jun 17, 2021 = 5th bill

Jun 18 - Jul 17, 2021 = 6th bill

Jul 18 - Aug 17, 2021 = 7th bill

Aug 18 - Sep 17, 2021 = 8th bill

Sep 18 - Oct 17, 2021 = 9th bill

Oct 18 - Nov 17, 2021 = 10th bill

Nov 18 - Dec 17, 2021 = 11th bill

Dec 18 - Jan 17, 2022 = 12th bill

Jan 18 - Feb 17, 2022 = 13th bill

Feb 18 - Mar 17, 2022 = 14th bill

Mar 18 - Apr 17, 2022 = 15th bill

Apr 18 - May 17, 2022 = 16th bill

May 18 - Jun 17, 2022 = 17th bill

June 18 - Jul 17, 2022 = 18th bill

July 18 - Aug 17, 2022 = 19th bill

Aug 18 - Sep 17, 2022 = 20th bill

Sep 18 - Oct 17, 2022 = 21st bill

Oct 18 - Nov 17, 2022 = 22nd bill

Nov 18 - Dec 17, 2022 = 23rd bill

Dec 18 - Jan 17, 2023 = 24th bill

Your latest bill out is now the Dec 18 - Jan 17 which is the 24th payment.

Hi Allan, thanks for the response.

so, Nov 22 was the last time that I was charged and from now on, no tab charge will be shown up on the bills, correct?

Correct. If you see a charge on the next one let us know and I’ll flag a rep to take a look!

Edit: See above/best answer

Thank you Allan.

Regards -- Shiva

Hi Koodo team,

Following my conversation with Allan (please see the above), I am reaching out to let you know that I was charged again for the device. 

please take a look an let me know how this issue can be resolved.

thanks -- Shiva

Hey @ShivaHaji, I just took another look and even I got confused and was wrong.
I updated the best answer to list out every bill/payment, hope that makes sense now and sorry for the confusion.