currently I am a monthly plan customer with Koodo, and i think prepaid plan is good for me, not sure if I am qualified for this 159$/40G prepaid plan?
phone number will be kept
so how to define “new activation”? a new customer to Koodo, or a new pre-paid plan user?
Hi there,
you would classify as a new prepaid customer, making you applicable for this offer as it would be a new prepaid account activation. Though both account types are owned by Koodo, they’re treated separately as one is a month to month billed service that affects your credit whereas the other is a prepaid subscription service.
If you choose to transfer, you can by either directly porting your number during the prepaid activation process or you can choose a random number when setting up the prepaid account and then transferring over your postpaid number once the prepaid account is active. The second method is preferred in case issues arise when creating the prepaid account.
if you would like more details on how to transfer to prepaid or if you would like to know the difference between the two services let us know and we can fill you in on the details. 🙂
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