Do I have to cancel my membership and begin again as a "new" customer in order to switch to this plan? Seems silly I can't switch to it despite being with Koodo for 13 years.
Solved
$15.00 per month plan switch
Best answer by Sophia
If you are (referring to the $15 3G starter plan), then all you need to do is schedule a callback from the digital assistant to speak to a rep, they can switch you over.
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Are you referring to the $15 3G starter plan with 100mins and Canada only texting?
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
+4If you are (referring to the $15 3G starter plan), then all you need to do is schedule a callback from the digital assistant to speak to a rep, they can switch you over.
Jarad wrote:
Do I have to cancel my membership and begin again as a "new" customer in order to switch to this plan? Seems silly I can't switch to it despite being with Koodo for 13 years.
For the same price, you are probably better off switching to Public Mobile. They have a similar plan, but you get unlimited international text and picture messaging on Public Mobile. You will only get unlimited Canada-wide text messaging on Koodo. https://www.publicmobile.ca/en/on/plans/15for250MB-3Gspeed
Dennis wrote:
Are you referring to the $15 3G starter plan with 100mins and Canada only texting?
Yes, I am currently paying $25 per month for the same exact plan so I wanted to know how to get the $15 per month plan without the rigamarole of canceling and restarting with Koodo as a "new" customer but I think another reply gave me a blueprint to make it work. Thank you!
Sophia wrote:
If you are, then all you need to do is schedule a callback from the digital assistent to speak to a rep, they can switch you over.
I will try this. Thank you!
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