Currently I have the ZTE WF721 hub and need to replace it with a unit that is 4G capable.
I’ve been running in circles trying to get this sorted out. The AI assistant says to login to self serve and request and upgrade, which I cannot locate. The staff at the Kodoo booth in the mall said I need to request a rep call back through the online help feature, while the technician/rep on the phone says I need to go to a physical location.
Can somebody please explain the process to get a new Wireless Home Phone Hub?
