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I got a call from 519-325-2229 about a promotion that was  30% of my bill for seemingly no reason. They asked for an email address and what they sent me was a passwors reset where they wanted me to change my password to something specific. Whole thing felt really wrong and I hung up. I did not change my password.

Would anyone from koodo actually ask me to change ny password like that? I am guessing no but the Koodo assistantance AI also said sometimes emails are sent out. 

Was this guy a scam? Would koodo ever have a promotion that requires me to change my password?

Absolutely not. This is a total scam. No Rep will ever ask you to change your password, and especially not to a specific one and not to get a promo. This was an attempt to gain control of your account.

You did the right thing to hang up. Emails can be sent out but not like this. If you ever had to reset your password, it would be you going to koodo’s webpage and selecting forgot your password and going through the steps there to do so.

 

Absolutely not. This is a total scam. No Rep will ever ask you to change your password, and especially not to a specific one and not to get a promo. This was an attempt to gain control of your account.

You did the right thing to hang up. Emails can be sent out but not like this. If you ever had to reset your password, it would be you going to koodo’s webpage and selecting forgot your password and going through the steps there to do so.

 

Thank you. I felt a little silly even asking but I needed some reassurance in caae I ever got a call like that again.

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