Hi! I called 18336681818 to request a win back deal. I was told I didn’t qualify. Then ten minutes later I got a call back that I did qualify, it was the same person.
I wasn’t 100 percent sure it was Koodo so he offered to send a verification email which came from telusservice@i.telus.com
any clue whether I need to be worried about Spam?
I never trust people who call me or the emails. Tell them to add the offer under your name and you will get in touch with Koodo via official channels
We have checked and the email address you mentioned seems like a legit email address.
Check out this article to find out more about how to identify potential scam https://www.telus.com/en/about/security/identity-theft-fraud
A list of know scams can be found here
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