Koodo Community
Solved

Voicemail problems

  • 4 January 2023
  • 2 replies
  • 99 views

When I call my voicemail I receive the usual announcement, but none of the number keys is responsive. If I press 1, nothing happens.  Same with the other number keys.  It goes through the basic voicemail announcement. Then the call fails.  Have tried setting up voicemail again, and am unable to.  Every way I try to get into voicemail has the same result.  Otherwise, my phone is acting fine, I can send and receive calls.

icon

Best answer by rikkster 4 January 2023, 19:24

View original

This topic has been closed for comments

2 replies

Userlevel 7
Badge +4

Have you recently switched from another carrier to Koodo?

I didn’t see this mentioned in your post, thought I’d ask.

Have you tried restarting your phone?

Sometimes this resolves glitchy network problems. If you’re still not having any luck, let us know.

Tried the restart and it works -- simplest solutions are always the best!  Thanks