When I hold down the “1” to access voicemail it says “voicemail number unavailable”. When I go into the voicemail settings to check it shows no voicemail number assigned, but you can’t click on anything to input a number.
any thoughts?
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Userlevel 7
+4
Did it work in the past? Are you a new customer or an existing one.
Also, you could try to reset network settings of the phone and see if the phone can automatically fix it for you.
When I hold down the “1” to access voicemail it says “voicemail number unavailable”. When I go into the voicemail settings to check it shows no voicemail number assigned, but you can’t click on anything to input a number.
any thoughts?
Whereabouts do you live? You should be able to input the voicemail access number according to your location.
I have used the voicemail function for years, and it always just dialed in when I touched the voicemail icon, but suddenly I have this same problem -- I can enter the voicemail number, but it won’t automatically come up. My husband’s phone (same account) doesn’t have this issue.
I have used the voicemail function for years, and it always just dialed in when I touched the voicemail icon, but suddenly I have this same problem -- I can enter the voicemail number, but it won’t automatically come up. My husband’s phone (same account) doesn’t have this issue.
Does it work when you try dialing 1 on your phone to access your voicemail instead?
I can access it by dialing my own number, but when i try to access it through dialing 1, i get to the setup menu and at the 'set voicemail number' it's greyed out.
Userlevel 5
+4
Hi
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