Skip to main content
Koodo Community
Solved

Unlocking a Koodo Phone for an ex-customer


I have a friend who was a Koodo customer for years but is no longer.  He wants to unlock his old Koodo phone but Koodo doesn’t seem to call back when requesting a call back as the number is not registered to Koodo.  The phone was purchased from Koodo.  Any way to contact them?

Best answer by Dennis

Just sent koodo a private message via Facebook or Twitter with the IMEI number 

View original
Did this help you find an answer to your question?
This topic has been closed for comments

2 replies

Forum|alt.badge.img+4
  • Mobile Master
  • 29137 replies
  • Answer
  • April 7, 2022

Just sent koodo a private message via Facebook or Twitter with the IMEI number 


Nezgar
Forum|alt.badge.img+4
  • Hero
  • 127 replies
  • April 7, 2022

I have previously been able to get carrier unlock codes for Koodo devices (ie their wireless home phone ZTE device) just using the chat function on the koodo site, and asking for the unlock code and providing the IMEI of the device:

https://www.koodomobile.com/en/help