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Unlimited Long Distance PERK. Philippines

  • 1 January 2024
  • 12 replies
  • 242 views
R

Hi,

 

Does this include both Landline and mobile?    Are there number or area codes that not included?

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Best answer by Oliver C 1 January 2024, 22:19

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12 replies

O
Userlevel 4
Badge +4

Hi there,

As long as the phone number is in one of the 28 counties outlined in the long distance perk, landline or mobile should not matter. However, some combinations of numbers are still charged. If you go to the bottom of this article, it lists the numbers that would still be charged international rates and fees. https://www.koodomobile.com/en/help/koodos-pick-your-perk-plans I hope this helps! 

R

Got this addon and tried using it.

When Calling a Cell Number in the Philippines  +6391xxxxxxxx  the Caller ID number showing is not my number.  Is there a way to make my number show as some people I call does not answer random number because they think it might be a scam.

D
Userlevel 7
Badge +4

When you call locally, do people see your number correctly via caller id?

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
R

Yes.  But when I all +6391xxxxxxxx its always a different number showing up.  Random numbers

 

 

D
Userlevel 7
Badge +4

Do they have your number saved?

So everytime they see a different number from you?  Do you have your caller ID blocked?
If they call you, and you call back, do they still see a random number?

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
R

Tried calling a number of times and always a different number showing.   Calling Canada or USA. my number shows up

 

D
Userlevel 7
Badge +4

Does this happen all the time when calling various numbers in the Philippines or a specific number?

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
R

Tried again.

Called a smart line in Manila,

Caller ID showed  (0964) 913 0791    which is not my Canadian number of 647-888-xxxx

Flo Koodo
Userlevel 7
Badge +4

Hi @rltan 

Are you able to insert the sim card in a different phone and test to see if your number is displayed when calling to Philippines? 

R

No Didnt try not.  Not sure if it will matter.  tried again and another (09xxx) number showed and different from the last one.

 

Iphone 14 Pro MAX 17.2.1

Flo Koodo
Userlevel 7
Badge +4

That’s odd!

We recommend scheduling a call back, so a member from the technical support team can look into it further.

R

Ok  fixed..   call Back support rep have to de-activate and re-activate my plan and addon.  that fixed the Caller ID issue.

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