Hello Koodo community, 

Already have Bell Physical sim in iPhone 12, - business/Job line.

Personal line is Koodo - trying to add via e-sim to avoid carrying two phones.

Got an voucher yesterday, made a mistake of adding directly to add a cellular line in iPhone 12. it got added as a data plan but could not made a call.

Then came across the article of first switching the sim online, removed line from the iPhone - switched Sim number online, got confirmation that in 15 minute it should work.

more then an hour and the error I am getting is 

“Unable to Complete Cellular Plan Change - Your cellular plan could not be set up. Try again later” 

Any idea how to complete this successfully?