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two phone numbers in my account

  • September 17, 2026
  • 6 replies
  • 49 views

I would like to see two my phone numbers in my account ********03,  ********51

 

**edited by moderator to hide personal information 

Best answer by Dennis

Where are these 2 numbers now?  Are they in 2 separate accounts?  Who are the owners of these separate accounts?

    6 replies

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    • Dennis
    • Mobile Master
    • Answer
    • September 17, 2026

    Where are these 2 numbers now?  Are they in 2 separate accounts?  Who are the owners of these separate accounts?

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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      • MilkyWay
      • Mobile Master
      • September 17, 2026

      What happened to your account? Can you elaborate on the issue you are experiencing?

      • Sergiy0808
      • Author
      • Beginner
      • September 17, 2026

      I am owner, and I  see only one number in my account 

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      • MilkyWay
      • Mobile Master
      • September 17, 2026

      How did you add a line to your account? It is possible that you actually created a new account for your other line. To confirm this, I have flagged a rep for you.

      Georgia Koodo
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      • Georgia Koodo
      • Official Rep
      • September 17, 2026

      Hi ​@Sergiy0808, can you please provide more details? Also, if you’d like us to check your account please log out of the Community and log back in, using your Self Serve account credentials as shown in the picture below. We will gladly look into this for you but we cannot access your account without authentication. 

       

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        • Dennis
        • Mobile Master
        • September 17, 2026

        So where is the other line?  Is the other line working?

        Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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