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Keep getting error message, “Sorry! We can’t complete this process right now. Please try again later.”

I am not sure what's going on. In another thread, you mentioned you are moving to PublicMobile. And here, you were asking about new SIM?

https://community.koodomobile.com/tips-tricks-troubleshooting-232914/didn-t-say-yes-to-go-to-public-mobile-number-transfer-in-time-need-to-manually-approve-transfer-7818173?postid=19944253#post19944253