Skip to main content
Koodo Community
Solved

Time wasting to cancel my internet

  • May 20, 2026
  • 1 reply
  • 41 views

Instead of enjoying my off day, I wasted 3 hours on the phone just to cancel the bad internet service, nobody answered. I scheduled a call back. They called after 1 hours and again they put me on hold for another one hour!!!!!then line discounted and no one called back

And they call it a service?!

 

This is absolutely ridiculous, I'm gonna call the CRTC to find a solution. 

Best answer by Koodo

Hi there ​@JC8844 We are sorry to hear that the experience was less than ideal. As we require additional details, we have sent you a private message in regards to the situation. Feel free to respond whenever possible. 

This topic has been closed for replies.

1 reply

Koodo
Forum|alt.badge.img+4
  • Official Rep
  • Answer
  • May 20, 2026

Hi there ​@JC8844 We are sorry to hear that the experience was less than ideal. As we require additional details, we have sent you a private message in regards to the situation. Feel free to respond whenever possible.