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thank you!!!!!

  • July 20, 2026
  • 1 reply
  • 28 views

I spoke with Christian in the cancel department. He was super helpful, he was able to keep my existing phone number for me after I was told it would cost be $400. Christian was able to successfully walk me through putting my old Sim card in the new device. Thank you so much Christian! 

1 reply

Flo Koodo
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  • Official Rep
  • July 20, 2026

Hi ​@Lauren Hamilton101234 

We are happy to hear about the great customer experience you had and we thank you for very much for the time you took to post your feedback here! 

We will forward it to Christian and his manager!