My mother subscribed to Telus TV+ along with Internet and cell. Once the boxes were received, I went over to install everything, added the app on her TV, but she only gets a fraction of channels she was told she would get. I've called 6x to get assistance and have failed miserably to resolve the issue. We even purchased a Fire Stick as we were told it may be a solution which was a waste of money. I live 40 minutes away and am a farmer so leaving my home to go resolve her TV issues is not done easily. This problem has been ongoing for almost a month now, and she is now considering canceling everything. I would like a technician to go see her, Koodo or Telus should provide these services to all Seniors instead of leaving them to deal with this. PS - Mom’s phone, internet and Telus TV+ is linked to my own Koodo account.
TELUS TV+ missing channels
Best answer by MilkyWay
That is correct. It is mentioned in the terms and conditions on the Koodo page. You can refer to the following link for more details. https://www.koodomobile.com/en/shop/subscriptions/streamplus
That is correct. It is mentioned in the terms and conditions on the Koodo page. You can refer to the following link for more details. https://www.koodomobile.com/en/shop/subscriptions/streamplus
Lovely, she has a flip phone and old computer, not going to happen. Using the word “TV” is terribly deceiving, wrongly used. Thank you for answering so quickly, this has tremendously helped. Huge huge huge difference, much more effective in getting answers than phone calls. Again, thank you.
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