I had a rep call me and tell me to download the TELUS Health MyCare app and sign up and I can have access to a doctor or nurse. I did, and I don’t see the option. Just an option about travelling to the US and then being able to talk with one. Do I have to add additional information, such as my Koodo # or something? Or did this rep give me inaccurate information and give me false hope to believe that I could actually get healthcare here in Canada?
Solved
TELUS Health MyCare App?
Best answer by Flo Koodo
We are sorry for the misunderstanding!
Doctor appointments in Canada through TELUS Health MyCare are available only in certain provinces. For more info, please check this article https://www.telus.com/en/support/article/appointments-mycare
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+4Just while traveling on a Canada/US plan or while using Easy Roam.
https://www.koodomobile.com/en/help/telus-health-mycare-travel
+4We are sorry for the misunderstanding!
Doctor appointments in Canada through TELUS Health MyCare are available only in certain provinces. For more info, please check this article https://www.telus.com/en/support/article/appointments-mycare
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