Skip to main content
Koodo Community

I had a rep call me and tell me to download the TELUS Health MyCare app and sign up and I can have access to a doctor or nurse. I did, and I don’t see the option. Just an option about travelling to the US and then being able to talk with one. Do I have to add additional information, such as my Koodo # or something? Or did this rep give me inaccurate information and give me false hope to believe that I could actually get healthcare here in Canada?

Just while traveling on a Canada/US plan or while using Easy Roam.

https://www.koodomobile.com/en/help/telus-health-mycare-travel


Hi @threehappypenguins 

We are sorry for the misunderstanding!

Doctor appointments in Canada through TELUS Health MyCare are available only in certain provinces. For more info, please check this article https://www.telus.com/en/support/article/appointments-mycare