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Question

technical assistant

  • May 7, 2026
  • 3 replies
  • 15 views

Koodo is the worst network I have ever use. I called to be connected to a technical assistant 

3 replies

Dinh
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  • Mobile Master
  • May 7, 2026

Are you a cellular cellular or home internet customer?

As well, what was the issue that you need technical help with?


  • Author
  • Beginner
  • May 7, 2026

Check your database. I have tried many times. AI which I don’t need was just responding to me. I am a cellular user and you can not be billing me every month without using your service


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  • Mobile Master
  • May 7, 2026

How did you cancel your service? Did you schedule a callback through Koodo Assist or send a message to a rep on Facebook Messenger? https://m.me/Koodo

You will be continually charged even if you stopped using your service if you did not properly notify Koodo of your cancellation. https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo