Hello. I was scheduled to have the tech guy come here yesterday to hook up the internet .. and I was here all day long and he didn’t show up. I don’t know how or where to contact anyone to find out when he is going to come. If you could point me in the right direction, that would be awesome ..
Thanks so much in advance
Question
Tech showing up...
+4Hi
Just to confirm, did you receive a Koodo Internet activation/appointment email? It usually lists your appointment details, so that's the first place worth checking.
As well, the forum here doesn't have account access to look up or reschedule a technician visit, so let me flag a Koodo rep to see if there is other option to check
Hey, thanks for the reply. I actually talked to a rep on the phone and set it all up. I
Did not receive a koodo internet activation appointment email..
Thanks again. I appreciate your time
You will need to speak with a rep the same way in order to discuss the issue with your tech visit.
Likely a visit will need to be scheduled again.
+4Hi
We did see a mention in your account notes that you don’t have a coaxial connection at your residence, is that the case? If so, they would need to schedule an appointment so you can use the service.
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