It's July 2026 and I'm having issues too.
I was trying to change my Stream + plan, but don't even see the 'My Subscriptions' page anywhere in the UI on mobile or web.
I spoke to support and they kept assuring me I never had the Subscription - except I'm being charged for it.
Their suggestion was to add the Subscription to my plan and told me I wouldn't be double charged.
I decided to wait until the regular billing cycle and I was charged for this Subscription they claim I don't have.
