not sure if this is related but I am experiencing slow speeds since a few days ago as well...the network seems to be having issues
Slow speed
Do you get the same connection speed when you insert your SIM card into another device? Have you asked your close friends and neighbours in the area that are currently using Telus or Bell to see if they are experiencing the same issue?
I am in the Mississauga area near Mavis and Britannia.
The speed kind of fluctuates and it is a bit better now.
It may be due to interference in your surroundings that can weaken your signal. I would suggest you to restart your phone or toggle on and off airplane mode.
If you still experience this issue, you can schedule a callback through Koodo Assist and speak with a rep. They will be able to direct you to the appropriate team. https://Koo.do/Chat
+4As well, which phone model are you using? have you tried to reset network settings of the phone to see if that can help?
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.