Koodo Community
Solved

Sim card not reading

  • 20 June 2022
  • 2 replies
  • 152 views

Help, my sim card just stopped working. It says its not in my google pixel which I have had for awhile now. Sim card reads in my old phone no problem. Doesn’t need to be updated, have reset the phone many times, no calls in or out. What can I do?

icon

Best answer by Goran 20 June 2022, 20:52

View original

This topic has been closed for comments

2 replies

Userlevel 7
Badge +4

So you confirmed it works in another phone. Can you try another Sim card to see if your pxiel phone can work? Failing that, your next step would have to be a factory reset after backing up your info. How long have you had your phone?

  • My sim card works in another phone 
  • Another sim  card does not work in my current phone :(
  • I got the phone Jan 4 2021 (still paying tab) and in otterbox :(

    Should I try a factory reset then? Or is this a new phone situation? 
    Thanks so much Goran!