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Question

SIM card not arrived

  • September 28, 2023
  • 1 reply
  • 201 views

Got email saying it was shipped Sep 13. Today’s Sep 28 yet it still hasn’t arrived. What can I do?

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Allan M
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  • Mobile Master
  • September 28, 2023

I’d recommend emailing the webstore team koodo.webstore@koodomobile.com so they can ship a sim card replacement.

Alternatively, you can visit a store nearby to get a sim card replacement, and then perform a sim swap. https://koo.do/InfoSIM